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How do I know when I need an EPOS system?

Do you need an EPOS system? Well, the answer is probably yes. This is because during modern times, technology is rapidly advancing which means that your customer needs and expectations will change. This means that you will not be able to satisfy your customer’s needs if you are using an out of date till. Here are a few of the signs which will tell you that you need to upgrade. Don’t limit the success of your business.

Slow Service

Do you have long queues? If your till is slow and taking a long time to load, you will struggle to serve your customers quickly. This will lead to your queues being long and your customers having to wait a long time to be served. Customers will get frustrated if they are waiting for a long time which means they will avoid your restaurant. This shows that a slow till can significantly damage your sales and profit margin. EPOS systems will be powered by fast processing speeds which will allow you to serve your customers quickly. This will ensure you that you do not keep your customers waiting and will reduce the length of the queues in your business. An EPOS system will significantly reduce your waiting times which will increase your level of customer service and will encourage customers to visit your restaurant again.

Unable to see how your business is performing?

As a business owner, it will be crucial for you to be able to monitor the performance of your business and analyse different aspects of your company. However, traditional till systems will not have the capability to record your transactions and produce a sales report. This means that you will have to use your old receipts in order to calculate the sales and profit of your restaurant. This will take up a lot of time and will not produce reliable figures as you may make mistakes when calculating the total figure. This will limit the success of your restaurant as you will not be able to see how your business is performing and where your business needs to improve. However, an EPOS system will automatically produce detailed reports for a wide range of aspects for your business. This will enable you to always know how your business is performing which will ensure that your business is running efficiently. The reports will enable you to maximise your profitability by identifying the products which are successful and by identifying your struggling products. When you purchase your EPOS system, you will be able to maximise the potential of your business.

Struggling to engage customers?

As a small business owner, you will struggle to succeed if you cannot gain loyal customers and encourage customers to repeat purchase. If you are using a traditional till, you will struggle to engage customers as you will be limited to the promotions and loyalty schemes that you can offer customers. When you are using a traditional till, you will have to manually manage your promotions and loyalty schemes which can reduce the effectiveness of your loyalty scheme. However, when you purchase an EPOS system, you will have a wide range of opportunities to encourage customer engagement. You will have the opportunity to create individual accounts for your loyal customers which will enable you to assign discounts for specific customers, this will encourage your customers to repeat purchase. Do you offer loyalty schemes? When you purchase an EPOS system, you will be able to manage your loyalty scheme directly from your EPOS system. You will be able to add a personal touch to your loyalty scheme by providing your customers with customised loyalty cards. An EPOS system will give you the ability to boost your sales during your quiet times by allowing you to create promotions for a specified period of time.

Are your Employees turning up late?

Tired of your employees turning up late? If your employees turn up late, it may cause your business to be understaffed. This will limit the success of your business as you will struggle to satisfy your customer’s needs. As a business owner, you will not be able to be in your establishment at all times which will prevent you from knowing if your employees are turning up on time. However, when you purchase an EPOS system, you will have the opportunity to integrate a clock in system. This will record the times when your employees arrive and leave work. This will ensure that your employees are punctual even when you are not in your establishment. An EPOS system will ensure that your employees are always prepared to put a smile on your customer’s face.

Running out of stock?

Do you run out of stock regularly? As a business owner, you will have a lot of responsibilities which is why you may forget to check your stock levels. However, forgetting to check your stock levels can be disastrous for your business as you could run out of stock which will prevent you from satisfying your customer’s needs. When you purchase an EPOS system, you will be able to stop worrying about your stock as once your stock reaches the minimum level, an order will automatically be emailed to your supplier. This will ensure that you can always serve your customers. Tired of counting your stock every day? As a business owner, you will spend a lot of time counting stock on a regular basis. However, when you purchase an EPOS system, you will be able to save a lot of time as your stock count will be done for you. This is because an EPOS system will provide you with an automated stock control feature so when you sell a product, it will be subtracted from the stock number.

Is it time for you to upgrade?

 

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