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How OmniPOS allows you to compete with your established competitors

At WOWPOS, we understand that as a small restaurant, you will struggle to compete with your more established competitors. This will be due to your established competitors having a larger customer base and having more funds to invest into their restaurants. Many small restaurants will struggle to succeed when they have established competitors. However, when you purchase OmniPOS, you will be able to offer your customers a higher level of customer service which will enable you to compete against established competitors. OmniPOS will give you the features you need so that your small restaurant can succeed among more established restaurants.

Interactive Reports

As a small restaurant owner, it will be vital for you to know how your restaurant is performing. This is why OmniPOS will provide you with interactive reports so that you can ensure that your restaurant is performing well at all times. When you are looking at your reports, you will be able to customise your reports so that you can see the aspects of your restaurant which are most important to you. This will give you the information needed to make decisions that will allow you to improve the performance of your restaurant which will increase your competitiveness against more established competitors. Are you on the go? As a restaurateur, you will not be able to spend your whole time in your restaurant. OmniPOS will give you the ability to view your interactive reports from any device and any location which has an internet connection. OmniPOS will maximise the performance of your restaurant so that you can compete with your established competitors.

Table Ordering

As a small restaurant owner, one of the main ways you will be able to compete with your established competitors is by offering a higher level of customer service. This is because offering a high level of customer service will encourage your customers to become loyal and repeat purchase which will prevent them from eating at your competitors. OmniPOS gives you the ability to significantly improve your customer service by allowing you to serve customers right next to their side. This will satisfy your customer needs as your customers will not have to move from their table which will increase their convenience. OmniPOS also gives you the opportunity to speed up your service by being able to send your orders directly from the tablet to the kitchen. This means that the kitchen will receive the order faster which will allow you to prepare the meal quicker. This will keep your customers happy as they will not have to wait for their meals for long. This shows that OmniPOS will keep your customers satisfied and coming back which will enable you to increase your competitiveness against your established competitors. It is important to remember that many established restaurants will have poor customer service and long waiting times due to the high traffic of customers. This means that customers will choose your restaurant over a franchise.

Table Management

Many established restaurants will have long waiting times for their tables due to the high traffic of customers. As a small restaurateur, it is crucial that you take advantage of this by providing your customers with shorter waiting times. This will encourage customers to eat at your restaurant instead of franchises. OmniPOS will enable you to reduce the waiting times of your customers by giving you a wider control of your tables. OmniPOS will give you the opportunity to identify which tables are being used and how many people are at each table. This will allow you to seat customers quickly as you will be able to see on your screen which tables are free. Do you take reservations? If you take a high traffic of bookings, OmniPOS will give you the opportunity to integrate your booking software with your system. This means that you will be able to see all of your bookings on your OmniPOS software. This will allow you to assign reservations to certain tables. One of the costliest mistakes you can make is overbooking a table. However, OmniPOS will prevent you from making this mistake by displaying to your staff which tables are reserved.

Kitchen Messages

Many franchises and established restaurants will have set meals which prevents them from meeting the dietary requirements of certain customers. This means that established restaurants may struggle to meet customer’s special dietary requirements which will cause them to avoid the restaurant. As a small restaurateur, you will be able to take advantage of this. OmniPOS will give you the ability to send messages directly to the kitchen. This means that if you have a customer who has a certain requirement, you will be able to notify your kitchen staff. This will enable you to be able to satisfy a wide range of your customer’s needs which will encourage them to come back to your restaurant. This will lead to them becoming loyal to your restaurant and will encourage them to repeat purchase. This shows that OmniPOS will give you the ability to satisfy your customer’s needs better than established restaurants which will increase your competitiveness.

Staff Management

Due to the large turnover of staff in franchises, the level of customer service is limited which can cause customers to avoid certain franchises. As a small restaurateur, you will be able to lure in the customers who avoid franchises by ensuring that your staff are fulfilling their job roles. OmniPOS will give you the ability to have a wider control over your staff. OmniPOS will provide your employees with individual accounts so that you can monitor of sales of each employee. This will ensure that your employees are upselling and reaching their targets. Do your employees turn up late? If your employees are late, it could cause your restaurant to be understaffed which will limit the customer service that you offer. OmniPOS gives you the opportunity to integrate a clock in system so that you are able to record when your employees are arriving and leaving work. This will ensure that your employees are working the hours they are supposed to which will enable your establishment to be sufficiently staffed at all times. OmniPOS will ensure that you are always able to put a smile on your customer’s face.

Transform your small restaurant into an established one with OmniPOS.

 

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