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How to choose the perfect EPOS system for you?

At WOWPOS, we understand the stress of choosing a suitable EPOS system for your business. If you do not do research about the EPOS system you are buying, you risk buying an EPOS which will not meet the needs of your business. If you use an EPOS system which is not catered for your needs, you will struggle to run your business and will struggle to serve customers effectively. Choosing an EPOS system is not a decision that should be rushed and will require you to consider a number of factors. The EPOS system that you purchase may be the difference between your business being successful or not. Here are a few of the factors that you will have to consider when choosing the perfect EPOS system for you.

Cloud-based or Standalone

When you are choosing an EPOS system, there will be a very important question that you will have to answer. Does your establishment have a strong internet connection? If you have a weak or unreliable internet connection, it is strongly recommended that you purchase an EPOS system which is standalone. This is because it will not rely on an internet connection to be able to operate. If you purchased a cloud-based system and your internet stopped working, you would be unable to use your EPOS system which would prevent you from serving customers. Standalone systems are recommended because they are more reliable and robust as you will not have to rely on the internet when you are serving customers. However, cloud-based systems do have some benefits because you will be able to synchronise your data and back it up to the cloud. This means that if your system crashes, you will still be able to access all of your information. Cloud-based EPOS systems will also enable you to access your software from anywhere as long as you have an internet connection. WOWPOS provides you with a standalone system because it will be reliable and robust which will ensure that you can always satisfy your customer’s needs. OmniPOS will provide you with the best of both worlds as it is a standalone system but can also be connected with the cloud.

Business Type

When you are looking for an EPOS, you will be overwhelmed with a wide range of different EPOS systems which will provide your business with different features. This shows that when looking for an EPOS system, you will have to identify the type of business that you are and the features that you will require. When looking for an EPOS system, there are 2 main categories that EPOS systems will fall into: retail and hospitality. You will require a retail EPOS system if your business is a convenience store, kiosk, jewellery store, sports store, phone store, supermarket or a fashion boutique. The WOWPOS retail package will focus on providing your customers with a quicker and more convenient service. When you purchase the retail system from WOWPOS, you will be provided with fast processing speeds which will enable you to serve your customers quickly.This will reduce the queues in your store and will reduce the waiting times of your customers. The retail package will provide you with categorised menus which will enable your employees to select products quickly which will speed up the service of your customers and will reduce the chance of human error. As a retail business owner, it will be crucial that you can manage your business efficiently. The WOWPOS retail package will give you access to features that will enable you to improve your store’s performance. The retail package will enable you to manage your stock effectively by including an automated stock count which will prevent you from having to count your stock yourself and will prevent your business from running out of stock.

If you own a restaurant, coffee shop or café, you will require an EPOS system which is designed for hospitality businesses. The WOWPOS hospitality system will focus on providing your customers with a higher level of customer service and a better customer experience. As a restaurant owner, we understand that one of the main aims you will have is to provide your customers with a high quality of customer service. Customer service will be key in the success of your restaurant. The WOWPOS hospitality package will give you a wide range of features that will increase the satisfaction of your customers. The table ordering feature will enable you to add a personal touch to your customer’s experience by recording orders directly at the table. The table ordering feature will also allow you to increase the speed of your service by sending the orders instantly to the kitchen. When you are looking for an EPOS system for your restaurant, you should look for features which will enable you to manage your tables effectively as this will prevent you from overbooking tables. As a restaurateur, it will be crucial for you to be able to notify your kitchen staff about any special requirements. This is why it is recommended that you choose an EPOS system which enables your kitchen staff to print messages which have been sent from the EPOS. The perfect EPOS system for you will enable you to serve your customers flawlessly.

Support

When you are looking at EPOS providers, it is crucial that you do not choose an EPOS provider who will charge you monthly fees for support and will charge you for the licence of your software. When you are researching EPOS providers, it is recommended that you read reviews and check the terms and conditions of the providers. This is because many EPOS providers will not tell you about the monthly costs over the phone. If you choose an EPOS provider who charges monthly costs, you will be forced into a contract and if you do not pay the costs, you will lose access to the software. Monthly costs can seriously damage the success of your business. It is recommended that you choose an EPOS provider who will provide you with free lifetime support. This means that whenever you have an issue with your EPOS system, you will be able to get it fixed quickly and effectively which will enable you to continue to serve customers. If your EPOS provider does not provide you with sufficient support, you will not be able to use your EPOS system efficiently as you will not be able to get your EPOS system fixed if it breaks. Without your EPOS system working, you will be unable to satisfy the needs of your customers. At WOWPOS, we do not charge monthly costs as you will only have to pay a one-off cost and will not be forced to enter a contract. This will enable you to limit your costs and will prevent you from paying for a system that you cannot use. When you purchase from WOWPOS, you will be provided with free lifetime support from our 24/7 support team. This means that whenever you have a question or problem, our highly skilled and experienced technicians will be able to provide you with an effective solution regardless of the time. WOWPOS will minimise the downtime of your system to ensure that you can always serve your customers.

Budget

As a small business, we understand that your budget will be limited. This means that you will not have the money to purchase a complex system straight away. When you are running a small business, it is important that you only purchase what you need because this will enable you to limit your costs. This means that you will not be wasting money on features that you will not require. It is recommended that you choose an EPOS provider who will enable you to upgrade your system as your business grows. There will be many features that your business may require as your business becomes more established. WOWPOS will provide you with a wide range of add ons which you will be able to easily integrate with your EPOS system. You will have access to a wide range of modules which will enable you to improve the efficiency of your business. Not enough money? At WOWPOS, we understand that you may not be able to fork out a substantial amount of money at once. This is why we provide you a finance option which will allow you to pay for your system monthly. This will spread the cost of your EPOS system out and will enable you to pay for your system while you are using it.

WOWPOS will tick all of the boxes for you.

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