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How WOWPOS deals with common retail problems

As a retail owner, it is important to understand that not everything will go according to plan when you are running your retailer. You will experience a wide range of problems but it is crucial that you find a solution for the issue before it is too late. If you do not deal with an issue straightaway, it may cause serious problems for your retailer. At WOWPOS, we provide you with an EPOS system which will solve the common problems that occur in retail stores.

How WOWPOS deals with common retail problems

Long Queues

Is your till slow? If you are using a slow till, it will mean that you will be unable to serve your customers quickly. This is because you will have to wait a long time for transactions to be processed and for receipts to be printed. This will increase the length of your store’s queues. If your retail store has long queues, it will deter customers from your store. However, WOWPOS systems have been designed to have fast processing speeds. This will allow you to process transactions quicker which will enable you to serve customers faster. This will solve the problem of long queues as your customer’s waiting time will be severely reduced.  This will keep your customers happy as they will not have to wait in long queues. Keeping your queues short will encourage customers to become loyal and regularly visit your store.

Underperforming Staff

Do you have unreliable staff? If you have staff who are not fulfilling their job roles professionally, you will struggle to provide a high level of customer service. This will lead to you being unable to meet the needs of your customer which will lead to them leaving your store. This shows that underperforming staff will significantly damage the sales of your retailer. However, WOWPOS will ensure that your employees are fulfilling their job roles by creating an individual account for each employee. This will allow you to monitor the sales of your employees and will ensure that your employees are reaching their targets. This will give you the opportunity to boost your overall sales. Do your employees turn up late? If your employees do not arrive to work on time, your store will be understaffed which will prevent you from being able to serve your customers. This shows that late employees will significantly damage the loyalty of your customers. WOWPOS gives you the opportunity to integrate a clock in system which will record the times when your employees arrive at work and leave work. This will ensure that your employees are working the hours they are supposed to and will enable your store to be sufficiently staffed at all times.

Competitive Prices

As a retailer, you will have a substantial amount of competition and many competitors may offer lower prices than you. This could lead to your sales being limited as customers may choose to shop at your competitors due to the lower prices. However, WOWPOS will enable you to compete with your competitors by creating promotions directly through the till. Do you have loyal customers? You will be able to assign discounts to individual customers. Is one of your products struggling? You can boost the sales of your struggling products by assigning discounts to specific products. Do you have a peak period? WOWPOS allows you to take advantage of your busiest times by creating promotions for a specified period of time. WOWPOS will allow you to match the prices of your competitors which will increase the number of customers your store receives.

Insufficient Stock

As a retail owner, one of your biggest nightmares will be running out of stock. If you did not have sufficient stock, you would be unable to serve your customers which would lead to you being unable to satisfy their needs. This would severely damage the success of your retailer as customers will avoid your store. At WOWPOS, we will ensure that you never experience this problem. As a business owner, you will not have the time to constantly check your stock. When your stock reaches the minimum level, an order will be automatically emailed to your supplier. WOWPOS ensures that you are always able to put a smile on your customer’s faces.

Online Store

Due to the rise of online retail, many retailers have decided to introduce online stores. Customers are now deciding to shop online instead of visiting a physical store. This is a substantial problem for your retailer because it means that less customers will visit your store which will limit your sales. If you do not provide your customers with an online store, you will decrease your competitiveness as customers will choose retailers who have an online website. However, WOWPOS will allow you to expand into the market of online retail by integrating with your E-commerce website. You will be able to manage your online store directly from your EPOS system. Opening an online store has never been easier.

WOWPOS is the solution for you!

 

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