Ordering and prepaying for meals
As a restaurateur, it is crucial that you focus on providing your customers with a quick service. If your customers have to wait for a long time to be served, they will leave your restaurant and will not return. It is recommended for your restaurant to introduce an app which allows them to order their food and pay their bill directly from their mobile. This will allow your customers to receive their food quicker as they will not have to wait for a waiter to serve them. This shows that providing your customers with a mobile app will significantly reduce the waiting times of your customers. If your customers are served quickly, it will encourage the customers to become loyal and repeat purchase. Do you take reservations? Many customers will leave your restaurant if there is a long waiting time to be seated. If a customer reserves a table, they will be able to be seated at a table as soon as they arrive at your restaurant. It is recommended for you to provide your customers with a booking form on your website. This will allow customers to reserve a table quickly and at any time which is convenient for them. This will encourage customers to book tables at your restaurant which will encourage a larger number of customers to visit your restaurant.
Attracting customers to your restaurant
In the restaurant industry, competition is fierce. You will have a substantial number of restaurants located near your restaurant which means that it will be difficult for you to lure in customers. In order to attract customers to your restaurant, it is recommended for you to promote your restaurant on apps such as Yelp and UrbanSpoon. This will allow you to promote your restaurant to the local community. Users will be able to find out more about your restaurant and will allow customers to view your menu. This will encourage customers to visit your restaurant which will lead to customers visiting your restaurant instead of your competitors. This shows that promoting your restaurant on apps such as Yelp will increase the competitiveness of your restaurant. Many apps have integrated with social media platforms, this will allow customers to check into your restaurant via Facebook. This will lead to the customer’s friends seeing that they are at your restaurant which will increase the publicity of your restaurant. This will encourage a larger number of customers which will lead to your restaurant becoming busier. You should encourage your customers to leave good reviews on your social media pages as this will display to the users that customers have an enjoyable experience at your restaurant. If users see that customers are having an enjoyable experience at your restaurant, they will be more likely to visit your restaurant.
Convenient Payment Methods
During the recent years, customers are becoming tired of paying for their meals by cash or card. The demand for convenient methods of payment has significantly increased. Payment apps have become increasingly popular in the restaurant industry. Customers will be able to pay for their meals instantly and will not have to wait for the waiter to give them their bill. This will significantly reduce the waiting times of your customers which will encourage them to return to your store. The payment app will significantly increase the convenience of paying for customers as a tip will automatically be calculated for you and will allow you to split the bill with a click of a button.
The rise of the tablet
Do your staff write customer’s orders down on paper? As a restaurateur, it is crucial to understand that if your customers record orders on paper, you will severely increase the waiting times of your customers. This is because your staff will have to manually deliver the orders to your kitchen staff. In order to increase the speed of your service, it is recommended for you to use tablets to record your customer’s orders. This will give you the opportunity to take orders right by your customer’s side and will allow you to send orders directly to your kitchen staff. This will lead to your kitchen staff receiving the orders instantly which will give them the ability to prepare the meals quicker. Are your customers rushing out of your restaurant? If you use tablets to serve your customer, your customers will be able to pay for their meals from their table. This will reduce the waiting times of your customers as they will not have to wait for their bill.
Is your restaurant updated with the latest technology?