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Whats the best EPOS system for you?

Depending on the nature of your business, your requirements for an EPOS system will vary. This means that you will have to do research to ensure that you buy the best EPOS system for your business. There are many factors that you will have to think about when buying an EPOS system as you will have to ensure that all of the needs of your business are met by your system. Here are a few of the factors you will have to think of when purchasing an EPOS system.

Size

Before buying an EPOS system, you should ensure that it caters for the size of your restaurant. This is because if you have a big store, it would mean that you will need more than one system. This is because if you only had one terminal, you would only be able to serve one customer at a time which means the queues in your business will be very long. This will lead to customers getting annoyed at waiting which will lead to them leaving the store and going to a competitor which means that the sale of your business will decrease and will lead to the profit margin narrowing. It will also lead to the competitiveness of your company decreasing as customers will lose their loyalty and will go to the competitors. This means that you if have a large store, you should buy more than one terminal because it will allow you to serve more customers at a time instead of everyone having to queue up at the same terminal. This will increase the speed that you deal with the customers which will lead to their needs and wants being satisfied as they will not have to wait in a long queue. This will lead to them becoming loyal customers and repeat purchasing leading to the sales of the business increasing leading to the profit margin increasing.

Retail or Hospitality?

To find the best EPOS system for you, you will have to decide whether you need a retail software or a hospitality software. This is because the two softwares will have different features which will cater for the needs of the different types of businesses. This is why it is crucial that you know whether your business will need a hospitality software or a retail software because if you owned a restaurant and bought the retail software, it would lead to you not being able to use the till for the features that you need. This would mean that you would not be able to send the orders from the customer’s table straight to the kitchen which means that the staff will have to walk to the kitchen and queue up to give the orders to the chefs. This will lead to the customers having to wait a long time for their meals which will lead to them becoming unsatisfied and leaving the restaurant. This will lead to the customers losing their loyalty and going to another restaurant which will damage your sales and profit and will lead to your competitiveness decreasing. This is why it is important to get the right package because otherwise it may lead to you being unable to use the features you need to serve your customers.

What features you will require

To find the best EPOS system for you, you will have to ensure that the EPOS system you are going to invest in has all of the features that you need to operate and to meet all of the needs of the customers so that you can satisfy your customers which will allow you to increase your sales leading to the profit margin widening. When looking for your EPOS system, you should research what you get with each system and see if all of the features you need are included in the package you are going to buy. This is because not all features will be included with the EPOS system which means that they will cost more. For example, if you owned a restaurant and wanted loyalty cards, you will have to buy the customer module and the loyalty cards which will cost more money. This shows that it is important to make sure you get the features and modules you need because if you didn’t have the customer module, the loyalty cards will not work which will lead to the customers getting annoyed as they will not be able to get the rewards and offers they were promised. This will lead to them not coming into your restaurant anymore which will lead to the sales decreasing leading to the profit margin decreasing. This could lead to your restaurant’s competitiveness decreasing and your restaurant struggling.

Budget

EPOS systems can be very expensive so you will have to make sure that you have the funds to be able to afford your system. If you are on a tight budget, you should only buy what you really need because otherwise you will be wasting money on features that you will not use. This will ensure that you only pay for what you are going to use which means that you will keep your costs to a minimum which will give you a wider profit margin. There are 2 ways of paying for your EPOS system, you can either buy outright or pay monthly by finance. You should use the payment method that will suit your business but with finance, you will have to pay interest so it will work out cheaper if you pay for it outright.

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