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Why your Retail store needs an EPOS system

As a retailer, you will serve a high traffic of customers every single day. This means that you will need a reliable and robust till which will enable you to serve your customers at the highest level. Due to the retail sector expanding rapidly, it has led to the introduction of a significant number of retail stores. This means that you will have increased competition which will make it harder for you to attract customers into your store. However, WOWPOS has the solution for you. WOWPOS aims to provide your retail store with an EPOS system which will make running a retail store easier for you. Here are the main features that you will have access to when you purchase from WOWPOS.

Why your Retail store needs an EPOS system

Fast Processing Speeds

Do you have long queues? As a retailer, it will be crucial to understand the importance of providing your customers with short waiting times. If your customers have to wait a long time to get served, your customers will become annoyed and will leave your store. This shows that having long queues in your store will deter customers away from your store. This will reduce the number of sales that your business generates. At WOWPOS, we have designed our systems to have fast processing speeds so that you are able to serve your customers at a quicker rate. This will significantly reduce the waiting times of your customers which will prevent them from waiting in long queues. This will satisfy your customer needs which will encourage them to become loyal and regularly visit your store. When you purchase from WOWPOS, you will never have to wait for your system to load again.

Easy to Use

Do you know how to use your EPOS system? As a retailer, it will be crucial that your staff are able to operate your till effectively. If your till is confusing to use, it will prevent your employees from being able to use the till to serve your customers. However, when you purchase from WOWPOS, we will provide you with a simple till interface which will be easy for your employees to navigate. This will ensure that your employees can use the till effectively and will reduce the chance of human error.  Do you have a wide range of products? We will provide you with categorised menus which will allow your employees to find the products they need quickly. You will be able to serve your customers quicker which will reduce your customer’s waiting times.

Plug and Play

Do you have a busy lifestyle? At WOWPOS, we understand that you will not have the time to set up a system which will require time consuming installations and complex configurations. This is why our system is designed to be plug and play. As soon as you plug your system into a power source, you will be able to use your system. WOWPOS will start putting smiles on your customer’s faces within minutes of taking the system out of the box.

Standalone System

Do you have a poor internet connection? At WOWPOS, we understand the struggle of having a weak internet connection. Due to the advances in technology, many EPOS systems will require a strong internet connect in order to operate. This means that if your internet connection is weak or is not working, you will be unable to use your EPOS system which will prevent you from serving your customers. If you are unable to serve your customers, you will not be able to satisfy your customer’s needs which will deter them from your store. Don’t let a poor internet connection limit the sales of your retail store. At WOWPOS, we have designed our EPOS systems to be standalone systems which means that they will not rely on the internet to work. If your internet connection is offline, you will be able to continue to serve your customers. This will allow you to be able to process transactions at all times which will increase your retail store’s sales. Don’t let a poor internet connection limit the success of your business.

Customer Management

Do you have loyal customers? As a small retailer, it will be crucial for you to be able to gain loyal and customers and receive repeat purchases. This is because as a small retailer, the majority of your sales will be generated from your loyal customers. At WOWPOS, we give you the opportunity to build a loyal customer base by creating individual accounts for your regular customers. This will enable you to assign discounts to specific customers which will encourage them to repeat purchase at your store. WOWPOS will enable you to reward loyal customers by assigning credit to their accounts. Do you have a loyalty scheme? You will be able to manage your loyalty screen from the comfort of your EPOS till. You will have the opportunity to add a personal touch to your loyalty scheme by providing your customers with customised loyalty cards which they will swipe when they purchase an item. Your EPOS system will notify you when your customers have reached the set number of purchases and are eligible for a complimentary item or discounted price. When is your busiest time? WOWPOS will enable you to boost your sales during peak periods by giving you the opportunity to create promotional offers for a set period of time. WOWPOS will keep your customers coming back!

Employee Management

Do your employees fulfil their job roles? As a retail owner, it is important to ensure that your employees are fulfilling their job roles professionally. If your employees are not fulfilling their responsibilities, you will struggle to provide your customers with a quality customer service and will not satisfy your customer’s needs. This shows that underperforming employees will deter customers away from your restaurant. When you use a WOWPOS system, you will have the opportunity to create individual accounts for your employees. This will allow you to monitor the sales of each employee which will ensure that your employees are reaching their sales targets and are upselling products. This shows that WOWPOS will give you the ability to grow your sales. Are your employees turning up late? As a retail owner, it is important to ensure that all of your employees turn up on time. This is because if your employees are late, it will lead to your store being understaffed which will prevent you from being able to satisfy your customer’s needs. WOWPOS gives you the opportunity to integrate a clock in system which will record the times when your employees arrive and leave work. This will ensure that your employees are working the hours they are supposed to. This will allow your retail store to be always be sufficiently staffed which will increase the quality pf your customer’s experience. Remember, employees will be one of the key factors in the success of your retail store.

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